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Lightning Talk: NFP AI Case Study with Jowe Esguerra, Uniting NSW ACT
Topics:
Artificial Intelligence
Conference
provided by Infoxchange
Webinar recording

$10.00 ex GST

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Description

Jowe Esguerra, Digital Innovation Lead, Uniting NSW/ACT, shares a practical case study of "Buddy" — an AI-powered digital assistant built to reduce the administrative burden on frontline aged care and community workers — demonstrating time savings of 30 minutes to 2 hours per day. She highlights 3 hard-won implementation lessons: embed tools in actual practice, invest heavily in change management, and build trust with frontline staff before and throughout deployment.

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