What to Use. What to Ignore. Where to Start!

Designed for caseworkers, program coordinators, intake staff, and team leads (not executives), this session is a plain-English guide to using AI tools in the real work of a not-for-profit. We'll walk through five workflows where AI genuinely saves time, give you an honest look at where it falls short (and when humans must stay in the loop) and send you away with a simple action plan you can start this week. No procurement, no IT ticket required. You'll also leave with a one-page AI starter checklist designed specifically for NFP frontline staff.

Kursus ini dirancang untuk mengajarkan peserta:

• Identify five practical workflows where AI can save time in a typical NFP frontline role
• Recognise where AI tools fail, including privacy risks, hallucination, and decisions that must stay human
• Apply a 7-day action plan to start using AI tools this week with no procurement or IT support required